This is the privacy notice of Chouchoute Chocolaterie Ltd, (‘we’, ‘our’, or ‘us’),company registration number 04441895. Our registered office is at 183 Walsall Road, Great Wyrley, Walsall WS6 6NL.


This notice describes how we collect, store, transfer and use personal data. It tells you about your privacy rights and how the law protects you.

In the context of the law and this notice, ‘personal data’ is information that clearly identifies you as an individual or which could be used to identify you if combined with other information.

Acting in any way on personal data is referred to as ‘processing’.

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

How we obtain personal data

The information we process about you includes information you have directly provided to us, or because of how you use our website or our services.


All orders are processed by Opayo (formerly Sagepay) to ensure that you enjoy maximum security and peace of mind when making payment on our website.

We aim to protect the security of your information during transmission by using SSL software, which encrypts information you input.

Personal data we collect from your use of our services

Our website allows you to post reviews, which may be read, copied, downloaded, or used by other people.

In posting personal data, it is up to you to satisfy yourself about the privacy level of every person who might use it.

Once your information enters the public domain, we have no control over what any individual third party may do with it, and accept no responsibility for their actions at any time.

At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website.

Payment information

When ordering online, at the point of payment, you are transferred to a secure page on the Opayo website. That page may be branded to look like a page on our website, but it is not controlled by us.

Payment information is only taken by us when you order by phone.  We do not retain your payment information after processing your telephone order payment.


Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit our website. They allow information gathered on one web page to be stored until it is needed for use at a later date.

Cookies provide you with a personalised experience while you browse our website.

We use cookies to track how you use our website, keep you signed into your account and help us improve the experience of other visitors.

The law requires you to give explicit consent for use of any cookies that are not strictly necessary for the operation of our website.

We do not share or disclose to a third party any information collected through our website, other than reviews posted by our customers.

Data encryption

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Compliance with the law

Our privacy policy complies with the law in the United Kingdom, specifically with the Data Protection Act 2018 (the ‘Act’) accordingly incorporating the EU General Data Protection Regulation (‘GDPR’) and the Privacy and Electronic Communications Regulations (‘PECR’).