IT'S BUSINESS AS USUAL (WELL, ALMOST!)
Our Birmingham store is temporarily closed but we're still taking online and telephone orders ... 'click and collect' and corporate orders too!
Our aim has always been to spread a little chocolate happiness. Chocolate may not be a necessity, but for most of us it's a treat we love to enjoy ... and Chouchoute is French for 'pampered'! That's why we continue to offer our loyal personal and corporate customers the highest quality chocolate available in the UK.
We're a small team, so we're able to maintain social distance guidelines at all times, whilst protecting our employees and 'click and collect' customers who visit our store.
If you order online, we'll send your order via Royal Mail standard second-class recorded post and you should receive it within 3 - 5 working days. In the current circumstances it may take a day or two extra to arrive. If you choose our 'next working day or nominated day' delivery option, orders are sent by Royal Mail Special Delivery. This service is also subject to delays, so we cannot currently guarantee delivery dates.
To use our click and collect service, order online and select 'click and collect' at the checkout. Once we receive your order we'll call you to arrange a convenient collection time. It may even be possible to collect the same day.
A beautiful chocolate gift is a great way to maintain contact with family and friends, especially when you can't be with them on special occasions. We don't carry all of our shop products online, so if you want to send a special gift but can't see what you want on our website, please give us a call on 0121 314 3472 and we'll do our best to help.
For businesses working throughout the lockdown or restrictions, there's never been a better time to send corporate gifts as a 'thank you' to your hard-working teams. We can send gifts to individual employees at home and personalise each box with your company logo and message too. Visit our corporate site for more details.